“Closing the Loop” A Guide for Achieving Continuous Process Improvement

Observe behavior and task completion by workers

Report and investigate the findings of variations

Analyze the workplace for improvements

Act on the information provided from investigations and corrective actions

Educate the workforce to avoid variances

Communicate with management and workers alike

Measuring is the only way to determine improvement is indeed taking place

Implement the feet on the ground folks are the only ones capable of implementation